Customer Testimonials and Junk Removal Reviews

4.9
Based on 127 reviews
4.5
Based on 11 reviews
Vickie Jorgensen
Vickie Jorgensen
20:15 29 Jan 24
Excellent job. Got here fas, worked quickly and went above and beyond. Very pleasant staff.
Felicia Williams ..
Felicia Williams ..
09:10 13 Jul 23
I called Junk Pros after I was stiffed by the ever so popular Got Junk people (you know, the one with the 1-800 number). With Junk Pros, the appointment…
Richard Montross
Richard Montross
15:37 26 May 23
The team was very quick and worked hard. I would hire them again.
Jacqueline V.
Jacqueline V.
14:36 03 May 23
I’ve used their services prior and they have always been reliable, punctual and great with their pricing. I can’t express how professional they are from…
Angela S
Angela S
16:02 27 Oct 22
I was able to call at the last minute and arrange pick up at my home. This is the second time that I’ve used Junk Pro and I have to say both times I was more than satisfied. The team was professional and courteous. I would use them again without reservation.
Roni Banerjee
Roni Banerjee
18:52 05 Oct 22
Highly (“highly”) recommend Kerry and her team for any junk removal, dumpster rental needs. They are super responsive, over phone, text and email. They have one of the best rates and highest availability. You can ask me because I have been using such services for 20+ years now. Their folks are very courteous, professional and friendly. They work with you to ensure that all your needs are met. They go above and beyond. This is how customer service should be. Kudos. Thank you.
Valerie Calderon
Valerie Calderon
20:52 30 Apr 22
I got a call at 8:40 am that the crew will be at my house soon. 8:51 am they were at my house. Introduced themselves to me. I showed them everything that needed to go. They were very professional. I would use them again
Tracy O
Tracy O
15:27 28 Dec 21
I was stunned by how amazing their service was. I made the call and was advised of an estimated 25 – 30 minute wait. They were at the house in 10 minutes and had everything in the truck 10 minutes after that. The gentlemen were professional and courteous. Well worth the cost.
Juan O.
Juan O.
11:04 29 Aug 21
I had originally booked with another well known company for a pick up at 3pm this past Friday.  At 3:30pm I get a call from said company saying they would…
J O.
J O.
10:51 29 Aug 21
I had originally booked with another well known company for a pick up at 3pm this past Friday. At 3:30pm I get a call from said company saying they would…
Chris Meagher
Chris Meagher
15:23 13 Jul 21
Junk Pros NY were a pleasure to work with. They were professional, responsive, and so helpful. They quickly and efficiently removed all the junk that needed to be disposed of in a downpour and were nothing but nice and helpful. Would recommend them for anyone in the area who needs junk removal.
william newman
william newman
16:06 02 Jul 21
Thank you to Junk Pros NY for their courteous and professional service. They made disposal of our old furniture an absolute breeze. Much appreciated! I look forward to working with you again down the road.
Jacqueline V.
Jacqueline V.
10:35 19 Jun 21
Amazing job!! They took everything and were fast! Blink of an eye all my stuff was hauled in the truck! Kerry and his helper were very professional. Fast…
Joseph P. Mazzurco
Joseph P. Mazzurco
01:22 25 May 21
This company is very honest. On time and very nice workers! Will certainly use them again. You can see they care about your situation and are willing to help.
Jenna D. Gottlieb
Jenna D. Gottlieb
23:49 24 May 21
Junk Pros NY provided excellent, professional and friendly service. They were communicative and ontime. I would definitely recommend and use their services again. Great company!!
ANNMARIE RODRIGUEZ
ANNMARIE RODRIGUEZ
01:18 02 May 21
We are so pleased with this Company. We received same day service for which we were grateful for. Kerri was wonderful to work with. Pricing was reasonable and fair, their team worked very hard. We are so glad to have found Junk Pros, a pleasure to deal with. Thank you so much !!!
Michael Culang
Michael Culang
12:59 14 Apr 21
Very professional, on time, efficient and great guys.Would use them again enthusiastically and with full confidence that the job will be done to meet all expectations.
Jeannie Starrs
Jeannie Starrs
20:24 02 Apr 21
I would highly recommend Junk Removal. The gentlemen that came to remove junk were courteous, professional, friendly and thorough. This company’s prices are fair, scheduled immediately, arrived on time and completed the job swiftly and efficiently. I will use this company again in the future.
Christopher DeSantis
Christopher DeSantis
20:20 20 Mar 21
I am sorry I cannot give this company 10 stars, because they certainly deserve it. They were prompt, reasonable, and efficient, and hauled away four and a half truck loads of incredibly nasty garbage from the home of a deceased relative. Everyone who came worked incredibly hard without complaint; I would use this enterprise again in a heartbeat. Thank you so much for a hideous job well done!
Lynne Meloccaro
Lynne Meloccaro
15:42 10 Mar 21
They showed up on time, removed some heavy furniture with careful attention not to damage anything else on the way out, and were very clear in their pricing. I would use them again anytime, especially over that other junk removal company with the 1-800 number, which I had used previously and did a bait-and-switch with their fees. Junk Pros is fair and honest.
Lisa Speare
Lisa Speare
04:12 12 Feb 21
Exceeded all of our expectations. Staff was not only PROFESSIONAL but KIND and compassionate about our specific circumstances. Our father passed away and we needed to clear some things out of his home. This company went above and beyond. They made sure they knew exactly what we were saving and made sure they were clear about exactly what we needed removed. I will be using them again when needed and I can’t say enough that I would highly recommend them. Why get a dumpster, pay for a dumpster and do it all when these guys can come in for similar pricing and knock it out for you? I’m so incredibly glad we found them!! It was also a plus that they were local and a family run business.
Russell Burry
Russell Burry
20:58 30 Jan 21
My mother in law passed away and we needed to clean out her estate before selling the property. I contacted Rob and his team for a quote along with others. He was by far the most professional, the most reasonably priced, and showed up on time. They had her house cleaned out in a day. It was far more then my wife and I could handle. I would absolutely use them again. I highly recommend anyone needing this service to contact them. You won’t be sorry
Susan Demichiel
Susan Demichiel
15:55 30 Dec 20
I was so happy with Junk Pros service…first appointment I had to cancel due to snow… Carrie didn’t hesitate to reschedule me… they were prompt, courteous,fast,neat and believe me, what they were taking out was HEAVY… still very pleasant… will definitely use their service again…
Oliver Wright
Oliver Wright
23:27 30 Nov 20
A pleasure doing business with. Recommended.
M Koskie
M Koskie
20:27 21 Nov 20
It was very difficult to find someone to haul away yard debris, these guys came right away and the service was exactly as described, on time and very efficient with excellent communication. Highly recommended!
A Thompson
A Thompson
18:28 06 Nov 20
Wonderful! Guys came on time, were extremely pleasant, and cleaned out tons of stuff in an hour. Would have taken me weeks. Highly recommend.
Dan Johnston
Dan Johnston
13:56 16 Jul 20
Very professional and courteous staff. They did a great job!
Dana M
Dana M
18:39 26 Jun 20
Great experience from start to finish. Great pricing, great service and very friendly. Would definitely use them again and highly recommend.
April Vitaliani
April Vitaliani
14:04 18 Jun 20
This was my first experience with junk removal and Kerry made everything seamless and easy. She confirmed the appointment two days early and even called me to fit us in sooner due to a cancellation. Eric and the boys were courteous and worked efficiently and even swept up afterwards. I will highly recommend their company to neighbors and friends. Thanks again Junk Pros NY!
Royal Blossoms
Royal Blossoms
19:17 28 Apr 20
I called Junk Pros to get an estimate on having some things removed from my home. First of all they picked up the phone with zero wait time and I was able to schedule pick up for the next day. The crew came, right on time as scheduled and began loading up the truck upon arrival. They removed all of the stuff without me having to lift a finger. From start to finish it was not even 40 minutes, probably less. Everyone was so helpful, fast and courteous, I will definitely recommend this company to my friends and family. I will be needing their services in the future and will not hesitate to call. I highly recommend Junk Pros for removal services.Simone – Very happy customer
Marc Ciccarelli
Marc Ciccarelli
23:57 17 Mar 20
Excellent service. Very easy to communicate with. They called me over the weekend and even texted me. The job was completed quickly and neatly. They even worked on a Sunday! Highly recommend. – Marc Ciccarelli from PIE Properties
Mike Horgan
Mike Horgan
21:41 07 Mar 20
This guys are really great. Wished I knew about them sooner. They helped me with the final leg of cleaning out a townhouse in Fishkill in anticipation of its sale. Definitely made things easy for me. Worthy of 10+ stars. Do yourself a favor and make them your only call. You’ll be glad you did so!
Joanna Welch
Joanna Welch
17:59 23 Feb 20
These guys were super friendly! They cleaned out the basement, downstairs, and upstairs quickly. We didn’t think everything would fit, but they made it all work. I highly recommend them!
Joanna Welch
Joanna Welch
17:59 23 Feb 20
These guys were super friendly! They cleaned out the basement, downstairs, and upstairs quickly. We didn’t think everything would fit, but they made it all work. I highly recommend them!
Lenore Schulte
Lenore Schulte
14:35 22 Feb 20
Kerry was wonderful to deal with. The guys were professional and worked quickly. I highly recommend this company! Would give 10 stars if it was an option!
Janet Powers
Janet Powers
15:42 12 Jan 20
My husband, Charlie, and I are helping a neighbor prepare his house to be put on the market. One way we helped was calling Junk Pros. On the morning of our call we spoke with Kerry, who was most helpful. They were able to come within the hour. WOW 🙂 They were courteous, friendly and efficient. If we could give them more than 5 stars we would. They had all the ‘junk’ removed , including a hot tub, in a timely fashion. They worked continuously with no breaks and left the areas neat and tidy. For all the stuff they removed and the hard work they did we feel the cost was extremely reasonable. We will recommend them highly to all our friends and family.
Nancy
Nancy
20:04 03 Jan 20
I called, they came the next day… It was awesome. I will use them again anytime I need this service. Excellent communication and friendly too… Thanks so much for your help and quick response. I highly recommend and fully appreciate your work ethics. Stay well and have a happy and prosperous New year 2020! Thanks again.
Kate Hefferon
Kate Hefferon
20:28 02 Jan 20
I needed help emptying my mom’s house which was sold. I was on a tight deadline and there was so much stuff. Junk Pros was fast and efficient, even making multiple trips to get the job done. Very professional. I highly recommend them!
Paula Powell
Paula Powell
17:39 13 Dec 19
This company is fantastic! Not only did they arrive exactly at the time promised, they stuck to the estimate they gave me over the phone. They were polite, professional and very, very respectful of my home. I will definitely use them again. It’s important that you feel safe and confident when people come into your house. The folks from Junk Pros couldn’t be better. They took a very large sectional sofa from my home and it was NOT an easy job. They made it work and they were great about it. A-Plus!
Donna Sefcik
Donna Sefcik
21:12 26 Nov 19
I had a great experience with Junk Pros NY and was very impressed with the completed job! They arrived on time and were very accommodating. The workers were polite, efficient, and hard-working! Thank you to Kerry and your crew!
A Yisrael
A Yisrael
16:03 24 Sep 19
I really loved the fast acting service. I made the call to have a lot of items removed and within 2 hours the truck pulled up and was ready to get the job done. I will definitely use them again
T O.
T O.
23:50 15 Sep 19
I would give 6 stars if I could. The entire experience with Junk Pros was seamless. I’m cleaning out my Dad’s condo to list it on the market and have a ton…
Ryan Gertsen
Ryan Gertsen
15:28 18 Aug 19
Junk Pros did a great job with a whole house clean out. Fast response and even sent pictures when the job was complete. Professional service and Would 100% recommend to anyone looking for junk removal.
Meetinder Kaur
Meetinder Kaur
13:16 08 Aug 19
Junk pros saved the day!!!! Called 1-800junk but got ridiculous number for 1/2 truck household junk. Junk Pros were very professional came the same day and the prices were unbeatable. A great family owned business not a franchise run by robots. Hardworking, friendly and great sense of humor.
Joyce Kantor
Joyce Kantor
12:28 08 Aug 19
Great service, friendly and professional. Fair price. Glad to give business to hard working and honest people. I intend to call them again for phase 2 of my purging!
Julianna Bentley
Julianna Bentley
20:06 03 Aug 19
Junk Pros is the way to go! I decided to clean out a large storage room in our basement and turn it into a gym for my husband as a surprise for his birthday last minute while he was out of town and junk pros was able to come out with only 3 days notice! They were super professional and fast! They filled their entire truck in just over an hour and were on their way! I couldn’t have picked a better crew! Thank you guys again so much for coming out!!
Kevin Luccketti
Kevin Luccketti
15:50 02 Aug 19
We recently used Junk Pros and they did an excellent job. Rob, Thomas, and Angel were professional and polite. They were also punctual and efficient. They helped us remove items from our attic and our basement. We would highly recommend them to anyone looking to get rid of unwanted items from their home. Thanks guys for doing such a wonderful job!
Melissa Oswald
Melissa Oswald
18:52 22 Jul 19
Junk Pros NY is amazing! They are fast, reliable, and do a great job.. I would recommend them to everyone. Thank you guys again for coming as fast as u did. I’m a very happy wife! You will be hearing from us in the near further. Melissa Soley
Tracey Smith
Tracey Smith
22:54 03 Jul 19
Very pleased with Junk Pro. I was able to schedule pick up within a few hours on the same day. When the men arrived they were professional and friendly. Junk Pro pricing is reasonable, I will definitely use them again.
DanceWMoi .
DanceWMoi .
16:07 25 Jun 19
Excellent service! From the beginning they were upfront with how their service worked and what exactly to expect. All 3 of the men were professional, personable, and helpful. They worked quickly to get the job done and tried to use a little space as possible; saving me more money! What more can you ask for efficiency and friendliness; definitely a rarity these days, but if that’s what you’re after Junk Pros NY is definitely the establishment for you. Thank you so much!!
DanceWMoi
DanceWMoi
16:07 25 Jun 19
Excellent service! From the beginning they were upfront with how their service worked and what exactly to expect. All 3 of the men were professional, personable, and helpful. They worked quickly to get the job done and tried to use a little space as possible; saving me more money! What more can you ask for efficiency and friendliness; definitely a rarity these days, but if that’s what you’re after Junk Pros NY is definitely the establishment for you. Thank you so much!!
Thomas Koshy
Thomas Koshy
13:16 16 Jun 19
I found Junkpro on Google. They were prompt in response, showed up on time and finished the job fast and efficiently. They dismantled a hot tub, cut into pieces , removed and cleaned in 90 minutes for a reasonable price. Will hire them again
Robin Mallory
Robin Mallory
16:25 08 Jun 19
Professional in manner and work. Very fast and efficient. The price was fair and a job well done. I will be using this company again.I did use this company again and was very happy with the work! Very quick and very neat! Thank you again!
ryan megan
ryan megan
00:30 28 May 19
These guys are great! Great communication, friendly and professional. Reasonable prices and fast service, what more could you want? Will hire again!
Marina Broni
Marina Broni
00:16 26 May 19
Very accommodating and professional service! Fair price and super friendly employees. Will be using this company again!
Arianna Lendino
Arianna Lendino
12:20 25 May 19
The service was excellent and professional. The crew showed up on time and provided same day service. I will definitely use them again.
Irene Perl
Irene Perl
16:38 29 Apr 19
A pleasure to work with. I even called at the last minute to have my appointment moved up a day, and they were very obliging. The work was fast and efficient. This is a very professional business. I would definitely use them again. Thank you for all of your help Junk Pros NY! ?
DempsterFamily
DempsterFamily
23:50 19 Apr 19
Super professional and very happy with their work. Called at 11:30 am and they were there the same afternoon. Price was reasonable and just all around awesome service and really hard workers. Thank you so much, guys. We will definitely hire you again.
Neal G.
Neal G.
16:43 28 Oct 18
My wife and I could not be happier with the service and results from the team at Junk Pros. They moved very quickly and moved 4 truck loads in a few hours….
Kyle D.
Kyle D.
16:57 02 Jun 18
I received a call back the same day and they were able to fit me in later that day to remove the brush pile in my back yard. They arrived on time and did a…
John M.
John M.
17:07 04 Mar 18
I needed these guys here at Junk Pros on a Saturday badly, and they came though in the clutch. Every other company I called had a song and a dance. Forgot…
Jmert J.
Jmert J.
17:30 31 Jul 17
I recently needed a garage cleaned out at my mother’s house in Wappingers Falls. I called several junk removal companies and Rob from Junk Pros was the only…